WhatsApp automation
Turn a comment into a conversation. Automatically.
Most brands lose leads in the gap between someone commenting and someone replying. This system closes that gap to seconds, qualifies the lead and files it in your CRM, before anyone on your team opens the app.
The workflow
From comment to CRM in six steps.
Runs on its own, day and night.
- 01Instagram, Facebook, TikTok
Someone comments
A post asks for a keyword like “DEMO”, “PRICE” or “JOIN”. The comment is the trigger.
- 02Under 5 seconds
Auto-reply fires
They get a public reply and a direct message within seconds, while they’re still interested.
- 03Click-to-chat
Moved to WhatsApp
One tap takes them from the DM into a WhatsApp chat, where reply rates are far higher.
- 04Branching logic
Qualified automatically
A short sequence asks the two or three questions your sales team always asks first.
- 05No manual entry
Lands in your CRM
Name, number, source post and answers arrive in GoHighLevel, tagged and assigned.
- 06Scheduled sequences
Followed up
Leads who don’t reply get timed nudges. Nothing goes cold because someone was busy.
Aleadthatwaitsfourhoursforareplyisn’taleadanymore.It’sacompetitor’scustomer.
What’s included
Everything it takes to never miss a lead.
Comment-keyword triggers
Any keyword on any post becomes an entry point. Run several campaigns at once without them colliding.
Instant DM + WhatsApp hand-off
The gap between interest and contact is where leads die. This closes it to seconds.
Qualification sequences
Budget, timeline, location or course interest, asked before a person gets involved.
Lead-source attribution
Every lead carries the post or ad that produced it, so you know which content actually sells.
Business-hours routing
After-hours leads get an instant acknowledgement and a scheduled follow-up instead of silence.
Broadcast re-engagement
Past leads are a list. Re-open them with an offer instead of paying for the same audience twice.
Works with
- WhatsApp BusinessConversations
- GoHighLevelCRM + automation
- Meta Business SuiteComment + DM triggers
- Instagram & FacebookEntry points
- Meta Pixel & CAPIAd attribution
- Google SheetsSimple reporting
Where it works
Any business that sells through conversations.
- Education
Course enrolment
A teacher’s reel asks for a keyword. The system books the trial class without an admin touching it.
- Property
Buyer enquiries
Listing content captures budget and suburb before the agent’s first call, so nobody wastes a viewing.
- Retail
Product orders
Comment “SIZE” or “PRICE” and get sizes, prices and an order link in WhatsApp straight away.
- Events
Registrations
One campaign handles registration, reminders and the day-before nudge that decides attendance.
Next step
Stop losing leads in the inbox.
Book a free 20-minute call and we’ll map how this system would work for your posts, your questions and your CRM.